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Core Crew (Front Desk & Sales) - The Summit, AL

[solidcore]· Operations / Studio Support
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Birmingham, AL$15/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time Front Desk, administrative and sales support role at solidcore studio, focused on delivering a positive client experience, driving sales, and supporting the Head Coach & Community Manager.

Responsibilities

  • Bringing CORE client experience to life: welcoming clients by name, connecting to the community, recognizing efforts and milestones, and educating about offers
  • Interacting with clients to assess needs, respond to requests and address concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/canceling/rebooking classes, package purchases, general account needs)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach/Community Manager and Coaches in daily operations, keeping the studio clean, and contributing to a superior client experience
  • Notifying management of complaints or grievances and assisting in appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration boards

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationInitiative
Nice to have:Sales experience

Benefits

  • $15/hour plus opportunities to earn a sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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