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Core Crew (Front Desk & Sales) - Northern Liberties, PA

[solidcore]· Core Crew / Studio Support
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Hybrid (Northern Liberties, PA)Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative and sales support role at solidcore studios. Focus on delivering the CORE client experience, assisting with studio operations, and driving sales while maintaining a high-quality client experience.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
  • Regularly interacting with clients and addressing information on client needs, expectations and satisfaction; respond to requests and concerns promptly
  • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks: new account setup, scheduling/cancelling/rebooking classes, package purchases, and other account needs
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches with daily operations and studio cleanliness
  • Notifying management of complaints and assisting in responses
  • Addressing maintenance/equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiative / self-starterStamina
Nice to have:Sales experience

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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