Core Crew (Front Desk & Sales) - Plaza Midwood, NC
Plaza Midwood, NC$15Studio Support (Part-Time)Posted 11mo ago
About the role
Part-time front desk, administrative, and sales role supporting Head Coach & Community Manager at a Solidcore studio. Focus on delivering client experience, assisting with studio operations, and driving local sales.
Responsibilities
- Bringing CORE client experience to life: warmly welcoming clients, using their name, connecting to the community, recognizing milestones, and educating about offers.
- Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly.
- Maintain knowledge of studio retail products, class packages, beverages/towels, and promotions.
- Perform routine client-facing system tasks: new accounts, scheduling/canceling/rebooking classes, package purchases, and other account duties.
- Communicate studio issues, events, or schedule changes to clients and team.
- Assist Head Coach/Community Manager and Coaches with daily operations and maintaining a clean studio.
- Notify management of complaints or grievances and assist in responding appropriately.
- Address maintenance or equipment issues visible to clients.
- Follow up with client lists in Axle to meet monthly sales quota; respond to client emails.
- Alert coaches about client milestones and set up celebration board.
Qualifications
- High school education; some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and navigate all studio areas
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer service
Nice to have:Sales / upselling
Benefits
- $15/hour plus opportunities to earn sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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