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Core Crew (Front Desk & Sales) - Libbie Mill, VA

[solidcore]· Operations / Studio Services
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Hybrid (Libbie Mill, Richmond, VA)$14/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time frontend/front-desk and sales support role at solidcore studio, focusing on client experience, studio operations, membership sales, and delivering a positive client experience.

Responsibilities

  • Bringing CORE client experience to life: welcoming clients by name, connecting to the community, recognizing milestones, and educating about offers
  • Interact with clients to assess needs and respond to requests promptly
  • Maintain knowledge of studio retail including class packages, beverages/towels, and promotions
  • Perform routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Monitor studio issues and communicate changes to clients and team
  • Assist Head Coach/Community Manager and Coaches in daily operations; keep studio clean and deliver superior client experience
  • Notify management of complaints/grievances and assist in response
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
  • Excellent interpersonal and communication skills
  • Outstanding customer service skills
  • Strong organizational skills
  • Attention to detail
  • Willingness to initiate tasks without direction
  • Ability to stand for long durations
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the solidcore brand

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganization
Nice to have:Sales experience

Benefits

  • $14/hour with opportunity to earn sales commission
  • FREE drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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