← All roles

Core Crew (Front Desk & Sales) - Chelsea, NY

[solidcore]· Operations / Studio Support
Apply on company site
Chelsea, NY$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time Core Crew member handling front desk, administrative and sales support for solidcore Chelsea studio, focusing on delivering the client experience, operations support, and sales generation.

Responsibilities

  • Bringing CORE client experience to life: welcoming clients by name, connecting to the community, recognizing milestones, and educating about offers.
  • Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly.
  • Maintain product knowledge for studio retail, class packages, beverages/towels, and promotions.
  • Perform routine client-facing tasks: new accounts, scheduling/cancelling/rebooking classes, package purchases, and general account needs.
  • Communicate studio issues, events, or schedule changes to clients and team members.
  • Assist Head Coach, Community Manager, and Coaches with daily operations; keep the studio clean and provide a superior client experience.
  • Notify management of complaints or grievances and assist in response.
  • Address maintenance or equipment issues visible to clients.
  • Follow up with client lists in Axel to meet monthly sales quota; respond to client emails.
  • Alert coaches about client milestones and set up celebration board.

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk throughout the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Customer serviceOrganization
Nice to have:Sales

Benefits

  • $18.00/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]