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Core Crew (Front Desk & Sales) - NoLita, NY

[solidcore]· Studio Support (Core Crew)
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NoLita, NY$18/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time Studio Support role at solidcore responsible for front desk, administrative, and sales tasks to promote the studio and deliver a positive client experience.

Responsibilities

  • Bringing CORE client experience to life through welcoming clients by name, engaging with the community, recognizing efforts and milestones, and educating about offers
  • Interacting with clients to understand needs, expectations, and satisfaction; responding to requests and concerns promptly
  • Maintaining knowledge of studio retail (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Keeping clients informed about studio issues, events, or schedule changes
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio
  • Notifying management of complaints or grievances and assisting in appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and managing the celebration board

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and move around the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganization
Nice to have:Sales

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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