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Core Crew (Front Desk & Sales) - Upper West Side, NY

[solidcore]· Core Crew / Studio Support
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Upper West Side, NY$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at a boutique fitness studio, focused on delivering strong client experience, sales, and studio operations.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, personal connections, recognizing achievements, educating about offers
  • Interacting with clients to assess needs and respond to requests and concerns
  • Maintaining knowledge of studio retail including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Being aware of studio issues, events, or schedule changes and communicating them to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations and maintaining a clean studio
  • Notifying management of complaints and assisting with appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and updating the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Customer serviceSalesAdministrative tasks

Benefits

  • $18.00/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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