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Core Crew (Front Desk & Sales) - Upper East Side, NY

[solidcore]· Core Crew / Studio Support
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Upper East Side, NY$18/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time frontline role at solidcore studios providing front desk, administrative, and sales support to the Head Coach & Community Manager, with a focus on delivering the CORE client experience.

Responsibilities

  • Bringing solidcore’s CORE client experience to life (C: warm welcome with client’s name, O: connect to community, R: recognize efforts/milestones, E: educate about offers)
  • Interacting with clients to assess needs and respond to requests promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Processing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach/Community Manager and Coaches in daily operations and keeping the studio clean
  • Notifying management of complaints or grievances and assisting in response
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and coordinating celebration board

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Customer serviceSales / upselling

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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