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Core Crew (Front Desk & Sales) - Mosaic, VA

[solidcore]· Core Crew / Studio Support
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Mosaic, Fairfax, VA$16.5/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore Mosaic. Focused on delivering the CORE client experience, assisting Head Coach & Community Manager, handling client needs, and contributing to sales and studio operations.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, using client names, connecting to the community, recognizing efforts, educating about offers and thanking clients
  • Interacting with clients to assess needs and address satisfaction; respond to requests and concerns
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach, Community Manager, and Coaches; keeping the studio clean; supporting daily operations
  • Notifying management of complaints or grievances and helping respond appropriately
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailTask initiationStamina
Nice to have:Sales experience

Benefits

  • $16.50/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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