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Core Crew (Front Desk & Sales) - Totem Lake, WA

[solidcore]· Core Crew / Studio Support
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Totem Lake, Kirkland, WA$21.3/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio; responsible for delivering client experience, assisting coaches, managing memberships and class scheduling, and promoting the studio.

Responsibilities

  • Bringing the CORE client experience to life: warm welcome, use of client’s name, community connections, recognizing efforts and milestones, educating about offers
  • Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases, general account needs)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations and keeping the studio clean
  • Notifying management of complaints or grievances and assisting responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganization
Nice to have:Sales

Benefits

  • $21.30/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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