Core Crew (Front Desk & Sales) - Totem Lake, WA
Totem Lake, Kirkland, WA$21.3/hrStudio Support (Part-Time)Posted 11mo ago
About the role
Part-time front desk, administrative, and sales support role at solidcore studio; responsible for delivering client experience, assisting coaches, managing memberships and class scheduling, and promoting the studio.
Responsibilities
- Bringing the CORE client experience to life: warm welcome, use of client’s name, community connections, recognizing efforts and milestones, educating about offers
- Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
- Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
- Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases, general account needs)
- Communicating studio issues, events, or schedule changes to clients and team
- Assisting Head Coach Community Manager and Coaches in daily operations and keeping the studio clean
- Notifying management of complaints or grievances and assisting responses
- Addressing maintenance or equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and setting up the celebration board
Qualifications
- High school education, some college preferred
- This is a part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganization
Nice to have:Sales
Benefits
- $21.30/hour plus opportunities to earn sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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