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Core Crew (Front Desk & Sales) - West Hartford, CT

[solidcore]· West Hartford Studio / Studio Support (Part-Time)
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Hybrid (West Hartford, CT)$17 + bonusStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in West Hartford, CT. Focused on delivering client experience, assisting Head Coach & Community Manager, driving sales, and ensuring a positive studio environment.

Responsibilities

  • Bringing CORE client experience to life by connecting with clients, opening up community, recognizing efforts, and educating about offers
  • Interacting with clients to assess needs and address satisfaction; respond to requests and concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing tasks (new account setup, class scheduling/cancel/reschedule, package purchases, general account needs)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio
  • Notifying management of complaints or grievances and helping respond appropriately
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board
  • Upholding excellent customer service and ensuring a positive client experience

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceSales / upsellingOrganizational skills

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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