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Core Crew (Front Desk & Sales) - West Hollywood, CA

[solidcore]· Support (Core Crew)
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Hybrid (West Hollywood)$20/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore libraries, focused on delivering client experience, sales, and studio operations support.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life: C warming welcome with client’s name, O connecting to the community, R recognizing efforts and milestones, E educating about offers and thanking them
  • Regularly interacting with clients and addressing client needs, expectations, and satisfaction; respond to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new account setup, scheduling/cancelling/rebooking classes, package purchases)
  • Be of service to clients by communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations, including keeping the studio clean
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailCustomer follow-up
Nice to have:SalesMBO experience

Benefits

  • $20.25/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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