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Core Crew (Front Desk & Sales) - Wildwood, MD

[solidcore]· Studio Support / Core Crew
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Wildwood, MD$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time studio support role at solidcore, focused on front desk, administration, and sales support to the Head Coach & Community Manager. Includes customer service, account management, retail knowledge, and contributing to a positive client experience.

Responsibilities

  • Bringing CORE client experience to life (warm welcome, personal connection, recognizing milestones, educating about offers)
  • Interacting with clients to assess needs and respond to requests promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach/Community Manager and Coaches in daily operations; maintaining a clean studio
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and coordinating celebration board

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and navigate all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceSalesOrganizational skills

Benefits

  • $18/hour plus opportunity for sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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