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Core Crew (Front Desk & Sales) - Ballantyne, NC

[solidcore]· Support (Core Crew) / Studio Support
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Ballantyne, NC$15/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering a positive client experience, driving sales, and maintaining studio operations.

Responsibilities

  • Bringing solidcore’s client experience CORE to life: welcoming clients by name, connecting to the community, recognizing milestones, and educating about offers
  • Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing tasks: new accounts, scheduling/cancelling/rebooking classes, package purchases, and general account needs
  • Notifying clients and team of studio issues, events, or schedule changes and communicating them accordingly
  • Assisting Head Coach/Community Manager/Coaches in daily operations; keeping the studio clean and ensuring a superior client experience
  • Notifying management of complaints or grievances and assisting with appropriate responses
  • Addressing maintenance/equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and traverse all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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