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Core Crew (Front Desk & Sales) - Rochester Hills, MI

[solidcore]· Studio Support
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Rochester Hills, MI$15/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering the CORE client experience and promoting studio operations.

Responsibilities

  • Bringing solidcore’s client experience acronym CORE to life (C: warm welcome with name, O: connecting to the community, R: recognizing efforts, E: educating about offers)
  • Regularly interacting with clients to assess needs and address satisfaction; respond promptly to requests and concerns
  • Maintaining product knowledge for studio retail, packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations; keeping the studio clean; supporting events and projects
  • Notifying management of complaints or grievances and assisting in response
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in AXLE to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule (mornings, evenings, holidays, weekends, closing hours)

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationInitiative
Nice to have:Sales experienceMBO experience

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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