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Core Crew (Front Desk & Sales) - Lexington, KY

[solidcore]· Lexington, KY Studio Operations
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Hybrid (Lexington, KY)$12Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative and sales support role at solidcore Lexington studio. Focus on delivering the CORE client experience, assisting Head Coach & Community Manager, driving sales, and ensuring a positive client experience.

Responsibilities

  • Bringing CORE client experience to life (C: warm welcome with name; O: connect to community; R: recognize efforts; E: educate about offers)
  • Regularly interacting with clients to assess needs and satisfaction; respond to requests and concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach & Community Manager and Coaches in daily operations; keeping studio clean; supporting client experience
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationDetail orientationInitiative
Nice to have:Sales experience

Benefits

  • $12.00/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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