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Core Crew (Front Desk & Sales) - Woodcliff Lake, NJ

[solidcore]· Support / Studio Operations
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Woodcliff Lake, NJ$17kStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering a positive client experience, driving sales, and supporting Head Coach & Community Manager.

Responsibilities

  • Bringing CORE client experience to life (C: warm welcome using name, O: connect to community, R: recognize efforts, E: educate about offers)
  • Regularly interact with clients to assess needs and satisfaction, respond to requests and concerns
  • Maintain product knowledge for studio retail (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, scheduling/canceling/rebooking classes, package purchases)
  • Inform clients of studio issues, events, or schedule changes and communicate with the team
  • Assist Head Coach, Community Manager, and Coaches in daily operations; help keep studio clean
  • Notify management of complaints or grievances and assist in response
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and set up celebration board
  • Meet the needs of the business with flexible scheduling (mornings, evenings, holidays, weekends, closing)

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule availability including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeEndurance
Nice to have:Sales experience

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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