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Core Crew (Front Desk & Sales) - Westport, CT

[solidcore]· Westport Studio / Studio Support
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Westport, CTStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore, focused on delivering the client experience, assisting the Head Coach & Community Manager, and driving sales and studio operations.

Responsibilities

  • Bringing CORE client experience to life: welcoming clients by name, connecting to the community, recognizing efforts, and educating about offers.
  • Interact with clients to assess needs and satisfaction, and address requests and concerns promptly.
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions).
  • Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases).
  • Communicate studio issues, events, or schedule changes to clients and team.
  • Assist Head Coach, Community Manager, and Coaches with daily operations; keep studio clean and provide a superior client experience.
  • Notify management of complaints or grievances and assist in response.
  • Address maintenance/equipment issues visible to clients.
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails.
  • Alert coaches about client milestones and set up the celebration board.

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeStaminaPassion for fitness/brand
Nice to have:Sales experienceMBO experience

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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