← All roles

Deployment Lead, FDE- NYC

OpenAI· Forward Deployed Engineering
Apply on company site
Hybrid (New York City)$230k - $294k + equityFull-timePosted 10mo ago

About the role

Deployment Lead responsible for end-to-end delivery of complex systems to OpenAI customers, translating business outcomes into technical plans, coordinating cross-functional teams, and driving adoption and impact from MVP to scale.

Responsibilities

  • Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
  • Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
  • Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
  • Partner with Product and Research so platform components and research work streams land in time to support deployment goals.
  • Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
  • Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.

Qualifications

  • 7+ years of customer-facing technical delivery leadership
  • Track record of leading large, complex, high-stakes customer engagements (ideally involving AI)
  • Ability to operate in high ambiguity environments and simplify complex dynamics
  • Experience mapping customer workflows, constraints, architectures, and moving problems to shipped systems
  • Strategic thinking with pattern recognition and ability to connect customer needs to scalable solutions
  • Strong technical fluency with sequencing instincts and comfort discussing architectures and trade-offs
  • Experience shipping AI/LLM systems and understanding production pitfalls
  • Strong executive communication and ability to translate technical trade-offs for business leaders
  • Willingness to be onsite with customers (typically 25-50% or higher)

Skills

Required:Technical delivery leadership

Benefits

  • Medical, dental, and vision insurance for you and your family with employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents, 20 weeks for non-birthing parents) plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off (flexible PTO for exempt, up to 15 days annually for non-exempt)
  • 13+ paid company holidays, additional office closures, paid sick/time off as required by law
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation assistance
  • Taxable fringe benefits (e.g., charitable donation matching, wellness stipends)
  • Additional details provided during hiring process
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

ai-infrastructure-and-developmentliquid-ai-recruiting-targetllmsetter-30setter-30-2026-q1speech-to-texttext-to-speechvoice-ai-stack
Company profileWebsite

More open roles at OpenAI