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Data Operations Manager

Surge AI· Field Engineering & Operations
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Hybrid (Global)full-timePosted 10mo ago

About the role

Data Operations Manager at Surge oversees end-to-end product operations, aligning processes with product goals and driving data-driven continuous improvement to support fast-paced AI/ML product development and delivery.

Responsibilities

  • Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.
  • Collaborate with product and engineering teams to align operational processes with product goals, ensuring that customer needs are met with scalable solutions.
  • Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.
  • Manage internal and external communication around product updates, resolving any operational roadblocks that arise.
  • Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.

Qualifications

  • Strong analytical skills with a focus on improving operational efficiencies and product delivery.
  • Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.
  • Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.
  • Interest in AI/ML systems is a plus, but not required.

Skills

Required:Analytical thinkingOperations managementCross-functional collaborationCommunicationData-driven decision making
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Surge AI

Human Intelligence for AGI

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

AGIArtificial Intelligenceliquid-ai-recruiting-target
Company profileWebsite

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