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Product Operations Manager

Surge AI· Field Engineering & Operations
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RemoteFull-timePosted 10mo ago

About the role

Product Operations Manager at Surge AI, focused on optimizing systems and processes that support product development and delivery, coordinating cross-functional teams, and driving data-driven improvements in operational efficiency and product delivery.

Responsibilities

  • Oversee the end-to-end product operations cycle, ensuring timely and efficient delivery of features, improvements, and customer-facing solutions.
  • Collaborate with product and engineering teams to align operational processes with product goals, ensuring customer needs are met with scalable solutions.
  • Establish, track, and optimize key performance metrics that ensure product and operational success, identifying areas for continuous improvement.
  • Manage internal and external communication around product updates, resolving any operational roadblocks that arise.
  • Use data-driven insights to refine operational strategies, ensuring seamless execution and support for product teams.

Qualifications

  • Strong analytical skills with a focus on improving operational efficiencies and product delivery.
  • Ability to navigate ambiguity, manage multiple initiatives, and drive continuous improvement across product and operational teams.
  • Excellent communication skills, with the ability to collaborate across departments and translate complex processes into actionable steps.
  • Interest in AI/ML systems is a plus, but not required.

Skills

Required:Analytical thinkingCross-functional collaborationOperational optimization
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Surge AI

Human Intelligence for AGI

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

AGIArtificial Intelligenceliquid-ai-recruiting-target
Company profileWebsite

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