Avionics Modifications Manager
About the role
Lead and manage Avionics Integration and Service operations, including staff leadership, coordination with engineering for certification, and development of customer proposals to ensure profitability and risk management. Provide technical assistance to customers and employees; ultimate responsibility for profitability and customer satisfaction of the Avionics group.
Responsibilities
- Work with sales team to develop customer proposals
- Meet & consult with customers to review work scope and address/resolve any concerns
- Coordinate with internal and external certification groups to assess certification costs and timing
- Obtain approvals from customer for discrepancies and modifications
- Monitor projects daily to ensure that obstacles are addressed and resources are adjusted as necessary
- Deliver projects on schedule and on budget
- Maintain a positive work environment by facilitating open communication with staff and leadership team
- Initiate new or modified procedures to increase the professionalism, efficiency, quality, and productivity of the team
- Direct overall work flow within Avionics balancing multiple priorities
- Ensure appropriate cost data collection and billing to work orders
- Close work orders within allowed timeline making sure customer is billed per the quote and that all labor and parts are issued to the appropriate squawks
- Manage resource levels to match scheduled workload. Cross utilize team as needed
- Communicate directly with customers during and after service visits to ensure rapid resolution of any outstanding issues
- Recommend and/or initiate personnel actions such as hiring, training, promotions, transfers, discharges, and disciplinary measures. Ensure performance reviews are completed in a timely manner
- Explains company policies to team members to ensure understanding and compliance
- Performs other duties as directed
Qualifications
- Minimum of ten (10) years’ experience working in corporate aircraft avionics in a repair station environment
- Minimum of five (5) years’ experience managing complex aircraft avionics modification and engineering integration services
- Minimum of five (5) years’ experience supervising/mentoring a staff of ten or more
- Mastery of inspection & install procedures with excellent troubleshooting skills
- Ability to read and interpret wiring diagrams, blueprints, and technical directives
- Ability to provide technical assistance to customers and employees
Skills
Benefits
- Medical, dental, vision
- Short term & Long term Disability - paid 100% by Company
- Life & Accidental Death and Dismemberment - paid 100% by Company
- Paid vacation, holidays, sick leave, jury duty, bereavement
- Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
- 401K & Roth 401k with employer match
- Flexible Spending programs
About Western Aircraft
Over the years, Western Aircraft has become one of the West’s largest aircraft services companies, offering maintenance, aircraft sales, avionics sales & installation, aircraft parts sales, FBO services, airline fueling, aircraft charters, and aircraft management.
Western Aircraft offers aircraft services & management for aircraft avionics, maintenance, interiors, parts, sales & more.
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