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Core Crew (Front Desk & Sales) - Arsenal Yards, MA

[solidcore]· Operations / Studio Support
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Hybrid (Arsenal Yards, Watertown, MA)$17/hrStudio Support (Part-Time)Posted 9mo ago

About the role

Part-time Studio Support role at solidcore, focused on front desk, administrative and sales support to the Head Coach & Community Manager across the Arsenal Yards, MA studio.

Responsibilities

  • Bringing solidcore’s CORE client experience to life (welcome, community connections, recognizing efforts, educating about offers)
  • Interacting with clients to assess needs and respond to requests/concerns
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and staff
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and studio cleanliness
  • Notifying management of complaints or grievances and assisting in resolution
  • Addressing maintenance/equipment issues noticeable to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationInitiative

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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