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Core Crew (Front Desk & Sales) - Seaport, MA

[solidcore]· Operations / Studio Support
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Seaport, MA$17Studio Support (Part-Time)Posted 9mo ago

About the role

Part-time studio support role at solidcore Seaport, MA focused on front desk, client experience, sales support, and general studio operations.

Responsibilities

  • Bringing CORE client experience to life through welcoming clients by name, building community connections, recognizing efforts, and educating about offers
  • Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
  • Maintaining knowledge of studio retail, packages, beverages/towels, and promotions
  • Performing routine client-facing tasks (new accounts, class scheduling/cancellation/rebooking, package purchases, and general account needs)
  • Communicating studio issues, events, or changes to clients and team members
  • Assisting Head Coach Community Manager and Coaches with daily operations and keeping the studio clean
  • Notifying management of complaints or grievances and assisting with appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board
  • Upholding customer service standards and contributing to a positive studio environment
  • Maintaining flexibility to support business needs across schedules

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceSales and upsellingOrganization and attention to detailTask initiation

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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