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Core Crew (Front Desk & Sales) - North Station, MA

[solidcore]· Studio Support
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Hybrid (North Station, MA)$17Studio Support (Part-Time)Posted 9mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focusing on delivering the client experience, assisting with daily operations, and driving sales.

Responsibilities

  • Bringing CORE: welcoming clients by name, connecting to the community, recognizing efforts and milestones, and educating about offers
  • Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly
  • Maintain product knowledge for all studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team members
  • Assist Head Coach/Community Manager/Coaches with daily operations and keep the studio clean
  • Notify management of complaints or grievances and assist in responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeAbility to stand for long durations
Nice to have:Sales experience

Benefits

  • $17/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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