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Legal Engineer, Product Specialist (in-house)

Harvey· Sales
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Hybrid (London)Full-timePosted 9mo ago

About the role

Harvey’s Legal Engineer - Product Specialists are experienced lawyers who help customers integrate Harvey into daily workflows, driving adoption, utilization, and renewal. They collaborate with Customer Success Managers and Account Executives to guide post-sales strategy, develop trusted relationships with law firms and in-house counsel, and translate legal needs into actionable product feedback.

Responsibilities

  • Build trusted relationships with law firm and in-house legal teams by understanding their workflows and guiding integration of Harvey’s AI.
  • Design and lead onboarding sessions, training workshops, and ongoing enablement programs to drive adoption.
  • Act as a strategic partner to CSMs and AEs to identify expansion opportunities and support renewals.
  • Proactively surface adoption obstacles and develop strategies to overcome them.
  • Translate legal practice needs into feedback for product and engineering teams.
  • Monitor usage trends to identify at-risk accounts or untapped opportunities and re-engage users.
  • Contribute to customer-facing content (training materials, use case guides, FAQ resources).
  • Support Harvey’s credibility by delivering high-quality, domain-specific guidance for top-tier lawyers.
  • Travel may be required to client offices and company offices.

Qualifications

  • Must be qualified in England & Wales
  • At least 3 years of experience practicing law at a top-tier law firm (preferably with in-house or transactional focus)
  • Executive engagement skills and presence with ability to build credibility with decision makers
  • Outstanding presentation skills for legal and executive audiences
  • Strong understanding of legal processes and challenges faced by legal professionals
  • Curiosity about AI’s potential to transform the legal industry
  • Sales or customer-facing experience (including business development and/or secondment) is a plus
  • Experience managing law firm client matters and client relationships is a plus

Skills

Required:Relationship managementOnboarding and training designExecutive communicationLegal domain knowledgeProduct feedback and collaboration
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Harvey

Professional Class AI

Harvey is a platform built to meet the standards of the world’s leading professional service firms.

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