Processing Center Specialist
About the role
A role at Stable focusing on mail operations, handling incoming mail, processing, and facility optimization within the Dallas processing center. Early-stage startup environment with scope to build foundational mail operations.
Responsibilities
- Accept and unload incoming mail, including lifting, carrying, and moving envelopes and packages
- Sort incoming mail, applying barcodes and labels for efficient processing and tracking
- Fulfill customer requests through Stable’s software, including scanning, shipping, shredding, and returning mail
- Enforce package weight limits and mail processing procedures, adhering to company policies at all times
- Prioritize tasks effectively to ensure mail is processed on time
- Operate mail processing equipment, such as package scales, document scanners, and label printers
- Perform routine maintenance on equipment and coordinate technical support or repairs when needed
- Track and manage inventory levels of processing supplies, including barcode labels, shipping labels, envelopes, and packing materials
- Communicate clearly with team members and supervisors, providing regular updates on processing activities and escalating any issues as they arise
- Promptly resolve customer support requests escalated by Stable’s customer experience team
- Maintain positive interactions with external vendors, including courier and shredding services
- Identify and report any discrepancies, damages, or issues with mail and deliveries to ensure timely resolution
- Recommend and implement process improvements to enhance processing center efficiency
Qualifications
- High school diploma or equivalency certificate
- Experience working in a mailroom, inventory management, warehouse, or processing center environment is a plus
- Able to work in person Tuesday through Saturday from 7:30 AM to 4:00 PM (shift hours may change)
- Strong attention to detail and commitment to accuracy in all tasks
- Ability to operate processing center equipment, such as document scanners and label printers
- Effective communication skills for interacting with team members, supervisors, and third-party vendors
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Able to perform physical tasks, including lifting and carrying mail and packages up to 30 lbs
- Familiarity with using software systems for tracking and managing tasks
- Able to work independently and as part of a team in a fast-paced environment
Skills
Benefits
- Competitive salary
- Up to 3 weeks of PTO per year and 10 or more paid holidays per year
- Healthcare benefits
About Stable
A virtual address + mailbox for business
📬 Stable is a virtual address & mailroom for startups, and the only solution on the market that guides you through switching your business address compliantly - 🏢 1 permanent business address for all of your company documents and mail - 👩🏫 Guidance on compliantly switching your address with the IRS, state, banks, payroll, etc - 📨 Open, view, forward, and shred your mail securely without physically entering a mailroom - ⚡ Integrations with the tools you love to use (Slack, Dropbox, Drive, etc) - 💻 Modern platform with encrypted file storage, optical character recognition, and more
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