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Studio Lead - Park Ave

JETSET Pilates· Park Ave., New York, NY / New York, NY
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Hybrid (Park Ave., New York, NY)Part-timePosted 8mo ago

About the role

Studio Leads provide exceptional client service, assist staff, manage front desk duties, and support instructors to create a welcoming boutique fitness environment. They handle phones, emails, sales, retail, and front desk operations with shifting morning, evening, and weekend schedules.

Responsibilities

  • Assist in delivering the ultimate boutique fitness experience to every client, every time.
  • Provide the highest level of customer service to all clients and visitors upon arrival.
  • Greet and check-in clients professionally upon arrival and thank them as they leave.
  • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
  • Sell memberships and class packages in-person, online, and over the phone.
  • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
  • Maintain a clean and tidy studio.
  • Process retail sales and restock inventory as needed.

Skills

Required:Customer serviceSales of memberships and class packagesFront desk operationsCRM utilization (AXLE)
Nice to have:Retail management
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
Company profileWebsite

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