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Core Crew (Front Desk & Sales) - Old Town, VA

[solidcore]· Core Crew / Studio Support
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Old Town, Alexandria, VA$17.95/hrStudio Support (Part-Time)Posted 8mo ago

About the role

Part-time front desk, administrative, and sales support role at a solidcore studio, focusing on delivering a positive client experience, driving sales, and assisting studio operations.

Responsibilities

  • Bringing CORE client experience to life by warmly welcoming clients, using their name, connecting to the community, recognizing efforts and milestones, and educating about offers
  • Regularly interacting with clients to assess needs and satisfaction, addressing requests and concerns promptly
  • Maintaining product knowledge for studio retail operations and promotions
  • Performing routine client-facing system tasks (new accounts, class scheduling, cancellations, rebooking, package purchases)
  • Communicating studio issues, events, and schedule changes to clients and team
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio
  • Notifying management of complaints and assisting with appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and celebrating them on the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail
Nice to have:Sales experienceMBO experience

Benefits

  • $17.95/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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