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Account Director, Digital Native Enterprise

OpenAI· Go To Market
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San Francisco, New York City, Seattle, US - Remote$261k - $290kFull-timePosted 8mo ago

About the role

Role within OpenAI's Go To Market team focused on managing strategic customer accounts, driving revenue growth, and coordinating cross-functional efforts to deploy AI solutions for enterprise customers.

Responsibilities

  • Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
  • Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a revenue target
  • Manage revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

Qualifications

  • 8+ years selling and renewing platform-as-a-service and/or software-as-a-service
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Gathering, distilling, and processing complex market intelligence (industry, competitor, customer, prospect)

Skills

Required:Account management and planningRevenue forecastingStrategic deal designStakeholder collaboration

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 22, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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