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Manager, Forward Deployed Engineering- NYC

OpenAI· Forward Deployed Engineering
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Hybrid (New York City)$302k - $385k + equity + bonusFull-timePosted 8mo ago

About the role

OpenAI role leading a team of Forward Deployed Engineers (FDE) in NYC, owning end-to-end delivery of production systems with frontier models, collaborating with Product, Research, Sales, and GTM to inform roadmap and ensure safe deployment at scale.

Responsibilities

  • Lead and grow a team of FDE delivering production systems with frontier models
  • Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
  • Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
  • Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
  • Use judgement to distinguish what requires action and what does not
  • Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
  • Define how we staff and support field teams that can scale without added complexity

Qualifications

  • Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers
  • Have led high-pressure technical projects from prototype to production
  • Write and review production-grade code across frontend and backend using Javascript or Python
  • Simplify complex work and make fast, sound decisions under pressure
  • Elevate team performance through clarity, not process
  • Operate with urgency in ambiguous or evolving environments
  • Translate field experience into sharp, actionable feedback for Product and Research
  • Build deep trust with your team by modeling calm, focus, and judgment when it matters most

Skills

Required:Engineering and technical leadershipProduction-grade software developmentFrontend and Backend development

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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