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Senior Director, Engineering and Quality

Coates Group· Technology – Software Engineering
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Hybrid (Sydney, Australia)Full-time, PermanentPosted 8mo ago

About the role

Senior leadership role responsible for engineering and quality outcomes to deliver the product roadmap with scalable, reliable, and cost-effective technology. Leads Engineering and Quality Directors and partners with Product, Delivery, and Account teams to drive operational excellence, modern engineering practices, automation, and sustained product quality.

Responsibilities

  • Engineering Delivery & Execution: Own engineering outcomes that enable the product roadmap, ensuring predictable delivery and high-quality deployments in partnership with Product and Delivery.
  • Technical Direction & Architecture: Set the technical direction for the business unit, ensuring scalable, resilient architecture and sustainable platform evolution.
  • Quality Strategy and Governance: Own the quality strategy, quality management systems, and continuous improvement frameworks, including the vision to drive continued automation.
  • Service Health & Operational Performance: Be accountable for platform stability, performance, and availability across production and pre-production environments.
  • Technical Debt & Modernisation: Ensure technical debt is visible, prioritised, and actively reduced through refactoring and modernisation initiatives.
  • Engineering Efficiency: Improve productivity through streamlined practices and tooling, automation, and effective code management practices.
  • People, Capability & Cross-Functional Leadership: Lead, mentor, and develop Engineering and Quality leaders, build required capability, and drive alignment across Product, Delivery, Operations, Support, and Account Management.
  • Risk & Quality Management: Proactively identify and mitigate engineering and quality risks ensuring delivery quality meets or exceeds customer expectations.

Qualifications

  • 10+ years in software engineering and/or quality, with 5+ years in technical leadership and experience leading both engineering and quality functions
  • Bachelor’s Degrees in Engineering, Computer science, or related fields
  • Proven experience delivering enterprise-scale software platforms, ideally including content services or digital experience solutions
  • Strong background with both cloud-native architectures (AWS preferred) and distributed systems (Linux-based environments preferred)
  • Demonstrated accountability for engineering execution, quality outcomes and quality governance
  • Deep understanding of modern software delivery practices (Agile, Lean, DevOps, CI/CD, etc.)
  • Experience establishing engineering frameworks, standards, and practices across distributed teams
  • Experience defining and scaling quality management strategies, including automation and shift-left practices
  • Demonstrated success managing engineering teams supporting SaaS or digital experience platforms
  • Proven track record of launching successful products, platforms, and/or client-facing service offerings

Skills

Required:Engineering leadershipSoftware architectureQuality managementCloud-native architectures

Benefits

  • Annual market competitive bonus program
  • Thrive Program with flexible work options, health and wellbeing initiatives, Global Wellness paid day off, and Give Back Day
Last updated Oct 21, 2026. Interested? Apply on the company site.
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