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Customer Director - Life Sciences

Faculty· Business Growth
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Hybrid (London)Full-timePosted 8mo ago

About the role

Strategic leadership role focused on growing Life Sciences accounts by delivering AI-driven transformation. Leads a cross-functional team, oversees complex negotiations, and builds relationships with senior stakeholders to position Faculty as a global leader in AI-driven transformation for life sciences clients.

Responsibilities

  • Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector
  • Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives
  • Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting
  • Building trusted relationships with senior budget holders and C-suite stakeholders to ensure high levels of client satisfaction and retention
  • Managing and mentoring cross-functional commercial teams
  • Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation
  • Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real-world client problems

Qualifications

  • You've managed senior, complex stakeholder relationships in the Life Sciences industry - some experience in consulting preferred
  • You have experience leading large-scale AI/digital transformation projects
  • You possess a strong business development mindset with experience in sales methodologies and the end-to-end management of deal processes
  • You are a practical problem solver with the forensic skills to scope a problem, identify client needs and implement effective solutions
  • You are a compelling communicator - comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences
  • You bring experience in team mentorship and coaching
  • You have demonstrated capability to balance multiple strategic projects simultaneously, while maintaining a focus on quality and commercial impact

Skills

Required:Stakeholder managementAI/digital transformationBusiness development and salesStrategic account planningCommunication
Last updated Oct 21, 2026. Interested? Apply on the company site.
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Faculty partners with organisations to enhance performance through cutting-edge artificial intelligence solutions, driving real-world impact.

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