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Senior Atlassian Cloud Engineer

Crusoe· IT, Compliance, and Security
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San Francisco, CA - US$115k - $135k + bonusFull-timePosted 8mo ago

About the role

Senior Atlassian Cloud Engineer responsible for the administration and strategic ownership of Crusoe’s Atlassian ecosystem, including Jira, Confluence, and related tools. Focus on optimization for collaboration, delivery, and service management, with emphasis on platform innovation, adoption, and AI initiatives within Atlassian.

Responsibilities

  • Owning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage
  • Customizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaboration
  • Partnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian tools
  • Designing advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-making
  • Acting as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teams
  • Leading platform enhancements by staying ahead of Atlassian’s roadmap and championing adoption of new features
  • Driving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP server
  • Collaborating across IT to ensure reliability, security, and alignment with broader business objectives

Qualifications

  • 3+ years of experience administering Atlassian Cloud environments in enterprise settings
  • Proven ownership of Jira and Confluence customization, site administration, and day-to-day operations
  • Advanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project roles
  • Strong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reporting
  • Experience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets)
  • Solid understanding of RBAC, change control, release management, and system administration best practices
  • Experience configuring authentication and authorization with Okta or similar IAM providers
  • Familiarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML)

Skills

Required:Atlassian Cloud administrationJira/Confluence customizationJQL/CQL/eazyBI reportingITSM in Jira Service ManagementRBAC and change control

Benefits

  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & paid holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
Company profileWebsite

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