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Senior Data Center Operations Technician - Memphis

xAI· Data Center
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Hybrid (Memphis, TN), Hybrid (Southaven, MS)Full-timePosted 8mo ago

About the role

Role focused on the health and optimization of server and network infrastructure in SpaceXSI data centers and global points of presence, with emphasis on MTTR/MTTD, on-site responsiveness, and documentation.

Responsibilities

  • Report to the job site during initial construction and report back to the engineering team as required.
  • Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence
  • Rack and stack of data center network equipment
  • Maintain Warehouse inventory and asset management using our internal application.
  • Labeling and troubleshooting for fiber/optics cables
  • Power supply cabling, installation, troubleshooting and repair
  • Installation of racks, servers and switches; staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
  • Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira.
  • Create and Maintain documentation of tasks and standard operating procedures
  • Receipt and Decommissioning of data center hardware.
  • Vendor returns for infrastructure under and out of warranty
  • Manage spare parts inventory within the data center
  • Define, design, and implement network layouts and solutions within our data centers

Qualifications

  • High school diploma or equivalency certificate
  • 5+ years of experience working with server, storage, compute and network hardware
  • 5+ Years of experience troubleshooting and repairing servers and networking infrastructure
  • 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
  • Position is subject to pre-employment drug and random drug and alcohol testing
  • Position is subject to pre-employment and annual post employment background checks
  • Physical Requirements: - Work is often performed in tight quarters and physical dexterity is necessary to perform job functions - Ability to lift up to 35lbs. unassisted - Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear - Comfortable working in an environment requiring exposure to noise
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Skills

Required:Linux fundamentals
Nice to have:On-call and incident responseProject leadership (DCI)Structured cabling copper/fiberPower and cooling concepts in data centers
Last updated Oct 14, 2026. Interested? Apply on the company site.

About xAI

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