Product Designer
Hybrid (Oakland / Washington, DC, US)$160k - $200kFull-timePosted 8mo ago
About the role
Product Designer role at Promise, a government payments platform. Lead design across multiple products, shape design strategy, own design system, and partner with engineering, product, deployment strategists, and sales. Focus on end-to-end experiences, rapid prototyping, and measurable impact on adoption and value.
Responsibilities
- Shape design strategy for key product investments. Bring structure to amorphous, cross-cutting problem areas; define product primitives and patterns others can build on.
Qualifications
- 8+ years designing complex, multi-surface digital products (or equivalent impact), including substantial ownership at a senior IC level.
- A portfolio that demonstrates exceptional UI and interaction design, UX problem-solving, and simplification of gnarly, horizontal problems.
- Systems thinking and experience building/evolving design systems at scale.
- Prototyping and research fluency—from framing hypotheses to running lightweight tests and synthesizing evidence.
- Storytelling and influence—clear writing, crisp visuals, and the ability to move a room from ambiguity to alignment.
- Cross-functional muscle—comfortable partnering with PM/Eng and collaborating with Sales/Success on narratives, demos, and feedback loops.
- Nice to have: fintech/govtech, payments or billing flows, accessibility and inclusive design, multilingual interfaces, or data-heavy/AI-assisted workflows.
Skills
Required:Design StrategyEnd-to-end product designPrototypingDesign SystemsCross-functional collaborationMentoring/LeadershipResearch & DiscoveryStorytelling
Nice to have:Fintech/Govtech experience
Benefits
- 100% paid health coverage
- Generous PTO and sick leave
- Lunch, snacks, and coffee provided
- Company retreats
- Opportunities to travel and see the impact of your work
- Hybrid work: in-office at least 3 days a week; flexible on working from home
Last updated Jun 5, 2026. Interested? Apply on the company site.
About Promise
Better payment systems for governments and the communities they serve.
Promise modernizes government payments helping agencies recover more revenue while giving residents flexible, humane ways to pay. We replace broken systems with tech that actually works for everyone.
artificial-intelligencefintechgovtechpayments
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