Technical Product Manager, Software
About the role
Mason is hiring a Technical Product Manager to own core platform services, fleet management tools, and developer tooling for its mobile infrastructure as a service (mobile IaaS) product. The role focuses on defining the roadmap, driving releases, and understanding customer needs in a cloud infrastructure context.
Responsibilities
- Define and drive the strategic roadmap for Mason’s core Controller product including developer-facing APIs, tooling, and SDKs
- Drive execution and experimentation of product releases, including setting goals and metrics for success
- Deliver product requirements and specs, in partnership with design, engineering, marketing, and customer success
- Develop key relationships with customers and gain insight on customer needs, validating product direction
- Represent the Mason team and product in external forums and industry events
- Deploy, use and test your own product to accept and provide early feedback within the development lifecycle
Qualifications
- BA/BS in Computer Science, a related field of study or equivalent experience
- 5+ years of product manager experience (ideally with a focus on cloud infrastructure products)
- Strong understanding of the Cloud Infrastructure and the market: AWS, Azure, GCP, etc
- Excellent communication, both written and verbal
- Technical understanding in one or more of: containerization, continuous deployment, operating systems, micro-services, Android applications, distributed systems
- Proven track record of shipping successful enterprise software products
- Data-driven decision maker
- Detail-oriented and passionate about a great user experience combined with the ability to back proposed decisions by data
Skills
Benefits
- Remote-forward: Employees may choose to work fully remote, in-office, or hybrid
- Generous PTO: Flexible PTO plan or generous accrued PTO, plus monthly mental health days during the pandemic
- Parental Leave: 16 weeks of paid parental leave
- Healthcare: Fully paid premiums of medical, dental & vision insurance for you, your spouse & dependents
- Fitness & Wellness: Quarterly reimbursement for qualified fitness & wellness expenses
- Retirement: Tax-advantaged 401k account
- FSA: Healthcare, Dependent Care & Commuter FSAs
- Home Office: Spot bonus & monthly stipend for qualified home office expenses
- Commuter/Food: Monthly bonus to supplement commuter & food costs

About Mason
Mason is the fastest way to take smart devices from idea to end user
Mason is the fastest way to take smart devices from idea to end user. Whether building a single-use device from scratch or scaling a line of smart products, with Mason it’s 20x faster and 10x less costly to build, deploy and scale. Digital transformation is a modern requirement but operating a hardware-dependent initiative is hard – thousands of hours and millions of dollars are at stake. The Mason Smart Device Platform is the only fully managed infrastructure for developing and delivering dedicated devices. It offers flexible usage-based pricing for fleets of devices and manages the underlying complexity of all associated backend services, making software delivery on a smart product line—whether it’s a tablet, wearable or new form factor—as simple as delivering software in the cloud. This frees innovators to focus on what matters: application development, feature specification and UX. Granular access to add, remove or lock down capabilities makes it possible for highly customized products to be built as envisioned. Mason offloads hardware investment risks and logistics, including inventory procurement, warehousing and supply chain management. With options like zero-touch provisioning, devices can work perfectly out of the box without end user intervention. Remote fleet management, troubleshooting and automated software updates by Mason ensure security and positive end user experiences. Organizations of all sizes rely on Mason to bring innovations and hundreds of use cases to market without reinventing the wheel. Smarter from start to finish with Mason.™ AWARDS * 2023: Best Places to Work & Best Startups to Work For, Built In Seattle * 2022: Best Places to Work & Best Small Places to Work, Built In Seattle * 2022: IoT Health & Wellness Innovation of the Year, IoT Breakthrough * 2022: Bronze Stevie® Award - Emerging Technology, The 2022 American Business Awards® * 2021: Deloitte Technology Fast 500™, Deloitte * 2019: Tech Impact Awards, Mobile - Silver, Seattle Business magazine Follow us on LinkedIn | https://www.linkedin.com/company/mason-america/
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