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Customer Director (Maritime)

Faculty· Defence
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Hybrid (London)Full-timePosted 7mo ago

About the role

Leadership role to create and grow a dedicated maritime defence unit, bridging cutting-edge AI with mission-critical naval needs and delivering transformational capability for national security.

Responsibilities

  • Leading the identification and acquisition of high-value maritime accounts to establish and scale a new sub-business unit within our Defence portfolio.
  • Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
  • Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long-term partnership opportunities.
  • Developing innovative AI and data-driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
  • Overseeing the delivery of sophisticated technology projects, ensuring high-quality outcomes and maintaining ultimate responsibility for client satisfaction.
  • Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment.
  • Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision-making.

Qualifications

  • You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.
  • You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high-growth tech setting.
  • You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.
  • You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands-on" to ensure the success of a new business area.
  • You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.
  • You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high-performance culture.

Skills

Required:Maritime sector domain expertiseStrategic relationship developmentSales lifecycle ownership
Last updated Oct 21, 2026. Interested? Apply on the company site.
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