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Founding Business Operations Lead

Arphie· Operations
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Hybrid (San Francisco, CA)Full TimePosted 7mo ago

About the role

Founding generalist role centered on strategy, growth, and operations to scale Arphie. Work directly with founders to drive strategic initiatives, build the growth engine, own high-priority projects, and act as a connective tissue to keep the company moving fast.

Responsibilities

  • Growth & GTM: Contribute to and experiment within Arphie's growth engine — run tests across outbound strategy, sales operations, and pipeline development to find what scales; Identify and test new acquisition channels across outbound, partnerships, and marketing; Track and report on GTM metrics, surfacing insights that inform strategy
  • Post-Sales: Triaging and resolving inbound tickets with urgency; collaborate with Engineering and Product to close issues quickly; Synthesize customer feedback and feature requests; contribute to self-serve documentation and enablement materials
  • Strategy & Operations Special Projects: Own high-priority special projects end-to-end; partner with founders on market analysis, competitive positioning, and roadmap prioritization; spot operational gaps and build systems to close them

Qualifications

  • 1-2 years of experience in strategy, operations, consulting, investment banking, or a BizOps / Chief of Staff role — ideally with some time at an early-stage startup
  • Based in San Francisco (or willing to relocate) — excited to work in-person
  • Equally strong at high-level strategy and hands-on execution with ability to context-switch
  • Self-starter who thrives in ambiguity — adaptable, resourceful, and biased towards action; good prioritization and speed
  • Strong written and verbal communication skills; ability to synthesize complex information for internal/external audiences
  • Analytical and data-driven — comfortable running analyses and using data to make decisions
  • Genuine curiosity about AI and its impact on enterprise software

Skills

Required:Growth strategy and testingSales operations and pipeline managementCross-functional collaborationStrategic analysis

Benefits

  • Competitive base salary + meaningful equity
  • Direct access to and collaboration with the founding team from day one
  • Exposure to every part of the business — career-accelerating for a high-ceiling generalist
  • Culture built on transparency, customer obsession, teamwork, pride in what we ship
  • Fully covered health, dental, and vision insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arphie

Knowledge agents to enable GTM teams.

AI-powered software to respond to RFPs, RFQs, questionnaires, and DDQs. Secure, live integrations with company-approved data. Win more, and save 80%+ time.

AIRFPProposal SoftwareKnowledge Activation Platform
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