← All roles

Strategic Solutions Engineer, West

Decagon· Sales
Apply on company site
RemoteFull-timePosted 7mo ago

About the role

Strategic Solutions Engineer role focusing on pre-sales engineering, product strategy, and enterprise architecture to integrate Decagon’s AI-native platform into complex customer ecosystems.

Responsibilities

  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • Create and architect generative AI experiences for our customer’s end users
  • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders

Qualifications

  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • Strong interpersonal and teamwork skills
  • Functional understanding of GTM systems and workflows

Skills

Required:Customer-facing pre-sales experienceSolution architectureDemonstration and storytellingStakeholder communicationGo-to-market understanding

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Last updated Aug 5, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

More open roles at Decagon