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Production Engineer

Otter.ai· Engineering
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Hybrid (Mountain View, CA)$155k - $185kfull-timePosted 7mo ago

About the role

Engineer with extensive system knowledge to build and operate large-scale systems for reliable deployment, monitoring, and resilient operations in a fast-paced environment.

Responsibilities

  • Automation! Capability! Performance! Scale!
  • Have a strong influence in defining our engineering best practices and deployment process
  • Help automate the continuous integration and testing processes to enable and scale
  • Manage and maintain infrastructure
  • Own, design and implement monitoring systems such as Prometheus and Grafana
  • Optimize Linux systems for performance, reliability, and security
  • Own configuration management process(es) and build product features as appropriate
  • Investigate and dig into data to find the root of a problem and strategize with our engineers on solutions
  • Participate in on-call rotation

Qualifications

  • Bachelor's in Computer Science or Electrical Engineering (MS preferred)
  • 3+ years experience in SRE/Production Engineering, and IT Systems / Enterprise IT / Systems Engineering / DevOps-internal tooling, supporting internal customers
  • Expert level experience architecting, developing, and troubleshooting large scale systems
  • Advanced level proficiency with one or more programming languages (i.e. Python, Golang)
  • Extensive experience with CI/CD pipelines and infrastructure as code (i.e. Terraform, Ansible)
  • Strong familiarity with AWS services (i.e. ECS, S3, ALB, VPC)
  • Knowledge in containers and orchestration using Kubernetes
  • Experience building production quality cloud infrastructure that enables reliable and rapid deployment of large-scale systems with effective monitoring and resilient operations
  • Thrive working in a fast paced, startup environment
  • Proven track record taking on projects from inception to launch
  • Solid troubleshooting fundamentals across macOS/Windows/Linux, networking basics, and security hygiene
  • Able to work through ambiguous problems and coordinate with IT, Security, and Engineering stakeholders
  • Identity and access workflows (Okta/Entra, Google Workspace/M365), provisioning automation

Skills

Required:AutomationMonitoring

Benefits

  • Equity/stock options (implicit in total rewards)
  • Competitive salary within range
  • Comprehensive total rewards package
  • Hybrid work model (LI-Hybrid)
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Otter.ai

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