← All roles

Enterprise Solutions Engineer

Decagon· Sales
Apply on company site
AustraliaA$220k - A$290kFull-timePosted 7mo ago

About the role

Solutions Engineer focused on pre-sales engineering for enterprise AI solutions, serving as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex ecosystems.

Responsibilities

  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • Create and architect generative AI experiences for our customer’s end users
  • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • Strong interpersonal and teamwork skills
  • Functional understanding of GTM systems and workflows

Qualifications

  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • Create and architect generative AI experiences for our customer’s end users
  • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
  • Strong interpersonal and teamwork skills
  • Functional understanding of GTM systems and workflows

Skills

Required:Customer-facing sales engineeringGenerative AI experience designTechnical communicationGTM systems and workflows

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

More open roles at Decagon