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Senior Staff Software Engineer, Core Automation

Coinbase· Core Automation (Platform)
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Remote$253.9k - $298.7kfull-timePosted 7mo ago

About the role

Senior Staff Software Engineer on Coinbase's Core Automation team, architecting and building Agentic AI systems to automate high-volume customer support and compliance processes, and delivering a reusable platform for others to adopt AI capabilities across domains.

Responsibilities

  • Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation
  • Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains
  • Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions
  • Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale
  • Mentor engineers across the team on system design, coding standards, and AI/ML best practices

Qualifications

  • 12+ years of backend software engineering experience, with deep proficiency in Golang or similar systems languages
  • Proven track record shipping LLM-based or Agentic AI applications to production, including measurable improvements in grounding and hallucination reduction
  • Demonstrated ability to architect distributed systems handling massive scale, with experience navigating ambiguous problem spaces to deliver high-impact solutions
  • Experience partnering with non-technical stakeholders (compliance, operations, customer support) to define requirements and drive adoption of technical platforms
  • Track record of influencing technical direction across multiple teams and mentoring senior engineers
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Skills

Required:Backend engineeringLLM-based / Agentic AI applicationsDistributed systems

Benefits

  • Medical Plan, Dental and Vision Plan with generous employee contributions
  • Health Savings Account with company contributions each pay period
  • Disability and Life Insurance
  • 401(k) plan with company match
  • Wellness Stipend
  • Mobile/Internet Reimbursement
  • Volunteer Time Off
  • Fertility Counseling and Benefits
  • Generous Time off/Leave Policy
  • The option of getting paid in digital currency
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Coinbase

Buy, sell, and manage cryptocurrencies.

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.

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