Senior Market Manager, Hotels
About the role
Senior Market Manager responsible for health and expansion of hotel supply in assigned territory, acquiring high-quality inventory, managing partner relationships, and driving market success through cross-functional collaboration and local market insights.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
- Conduct regular high-stakes prospecting and executive pitch meetings with senior partner stakeholders.
- Conduct optimisation calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Implement strategies for effective pipeline and conversion management of deals and prospective hotel partners.
- Prospect and onboard new, high-quality supply within your assigned geography.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, marketing, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
- Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
- Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.
Qualifications
- 7+ years of experience in new sales, business acquisition, account management, and partner support.
- 3+ years of technology or travel industry experience is a plus.
- Proven track record of managing a leads pipeline and book of business.
- Proficient quantitative skills and ability to interpret and apply data.
- Ability to work at strategic and tactical levels, and execute in ambiguous environments.
- Experience cross-functional collaboration with multiple teams.
- Excellent communication and presentation skills, with proficiency in phone, email, and in-person interactions.
- Charismatic self-starter with resourcefulness, time management, and prioritisation skills.
- Highly proficient in CRM software with emphasis on leads and opportunities; Salesforce experience is a plus.
- Fluency in English.
- Role based in Sydney.
- Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus.
Skills

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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