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Revenue Strategy & Operations Manager

Decagon· Sales
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New York City, San Francisco$165k - $205kFull-timePosted 6mo ago

About the role

Dynamic, wide-ranging role shaping go-to-market strategy and driving execution for Decagon’s Revenue Operations. Owns GTM forecasts, KPIs, and high-leverage operational initiatives, partnering with senior leaders and field teams to optimize performance and enable international expansion.

Responsibilities

  • Play a leading role in the design and execution of GTM objectives & strategies, including capacity planning, international expansion, sales segmentation and post-sale frameworks
  • Define and implement KPIs across business segments, delivering predictive insights and recommendations that move the needle
  • Design & lead new revenue growth programs on topics such as pipeline generation, territory management, incentive & compensation structures and internal operational processes
  • Deliver key business reporting for GTM leadership, executive management and Board of Directors
  • Work cross-functionally across GTM to ensure alignment on top priorities and drive internal process transformations

Qualifications

  • 4+ years of relevant experience in GTM/revenue operations and/or investment banking, management consulting or a related field
  • Experience in a high-growth SaaS company is highly desirable, but not required
  • Advanced analytical capability: strong Excel & modeling proficiency is a must; experience with Salesforce or GTM/BI tools is desirable
  • “Get it done” posture: desire to be in a fast-paced environment with constant change
  • Ownership mindset: end-to-end ownership of deliverables & willing to get deep into the weeds
  • Critical thinking and problem-solving skills: comfortable with ambiguous topics without a defined process or “right” answer
  • Communication & presentation skills: ability to distill complex data into a clear narrative for executive audiences

Skills

Required:GTM strategyForecasting & KPIsData analysis & modelingStakeholder communication

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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