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Regulatory Operations Lead

Airbnb· Cities team
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Hybrid (United States)$160k - $200kFull-timePosted 6mo ago

About the role

Role focusing on regulatory operations across multiple jurisdictions, leading scalable regulatory programs, managing a team, and partnering with cross-functional teams to drive compliant operations and growth.

Responsibilities

  • Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
  • Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
  • Manage a high performing team of individuals responsible for strategy and regulatory operations.
  • Translate emerging regulatory trends into actionable business strategies for senior leadership.
  • Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions.
  • Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies.
  • Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
  • Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation.
  • Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
  • Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
  • Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation

Qualifications

  • 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields.
  • 2+ years people management experience
  • Strong team management skills and the ability to coach and mentor direct reports.
  • Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
  • Experience building scalable technical solutions and processes to mitigate regulatory risks.
  • Experience designing and operationalizing regulatory workflows.
  • Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences.
  • Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes.
  • Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.

Skills

Required:Regulatory program managementRegulatory risk management
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Airbnb

Book accommodations around the world.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.

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