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Senior Salesforce Administrator

MongoDB· IT SaaS Engineering Team
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Hybrid (India)full-timePosted 6mo ago

About the role

Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization within a hybrid-in-India environment.

Responsibilities

  • Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
  • Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
  • Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
  • Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
  • Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
  • Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity.
  • Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
  • Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices.
  • Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience.
  • 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
  • Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required.
  • Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
  • Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
  • Strong analytical, troubleshooting, communication, and collaboration skills.

Skills

Required:Salesforce administrationDeclarative Salesforce developmentCI/CD for SalesforceSecurity governance

Benefits

  • Company benefits and culture programs described in MongoDB culture and wellbeing initiatives (implicit from job description).
Last updated Sep 17, 2026. Interested? Apply on the company site.
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