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Senior Solutions Engineer - Payward Services

Kraken· Engineering
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RemoteFull-timePosted 6mo ago

About the role

Senior Solutions Engineer focused on pre-sales for Payward Services, partnering with sales and the Partner Solutions Lead to run discovery, design winning solutions, and build PoCs that close deals. End-to-end execution from discovery to handoff to implementation, aligning customer needs with Kraken/Payward product suite.

Responsibilities

  • Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
  • Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap
  • Design tailored solutions spanning existing offerings, customizations, bespoke integrations, or hands-on work directly in the customer's codebase
  • Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
  • Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions
  • Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team

Qualifications

  • 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
  • Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
  • Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
  • Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
  • Strong knowledge transfer skills — packaging a solution design so an implementation team can execute faithfully
  • Clear, structured communicator able to run discovery calls, design reviews, and handoff debriefs
  • Experience writing RFPs and documenting solution approaches that clearly communicate how our product and customizations will solve a customer's problem

Skills

Required:Pre-sales / Solutions EngineeringREST/WebSocket APIsIntegration design and implementation
Nice to have:RFP writing and solution documentation
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Kraken

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