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Forward Deployed Engineer

Encord· Engineering
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Hybrid (New York, NY, US)$150k - $250kFull-timePosted 6mo ago

About the role

Forward Deployed Engineer (FDE) at Encord drives end-to-end deployment for strategic customers, builds data integrations, guides onboarding, demos, and workshops, and feeds customer insights back into the product roadmap.

Responsibilities

  • Own the end-to-end deployment of the Encord platform for our most strategic customers
  • Build data integrations and technical solutions to support customer onboarding and adoption
  • Guide customers with best practices, run demos, and host workshops
  • Communicate project plans and progress to both technical teams and executive stakeholders
  • Collaborate closely with product, engineering, and commercial teams to feed customer insights back into the roadmap
  • Help define and scale the Forward Deployed function as an early team member

Qualifications

  • 3–8 years in a technical, client-facing or solutions engineering role
  • Experience building or working with data integrations and APIs
  • Strong written and verbal communication skills
  • Ability to thrive in ambiguity and take ownership without being told what to do
  • Prior experience at a high-growth startup is a plus
  • Strong experience in a client-facing role in a high-intensity, fast-paced environment
  • Equally comfortable handling in-the-weeds product configuration queries and communicating with executives about a project plan
  • A great communicator who is motivated by building customer relationships and solving customer problems
  • Highly organised with strong time management across many competing priorities
  • Ambitious, hardworking, and consistently performed in the top percentile in prior roles

Skills

Required:Data integrationsClient-facing communicationProject managementTechnical troubleshooting
Nice to have:Product roadmap collaboration

Benefits

  • Competitive salary, commission, and meaningful equity in a high-growth startup
  • Clear, accelerated growth opportunities as the company scales rapidly
  • Strong in-person culture: 4–5 days/week in our newly launched North Beach loft office
  • Flexible PTO to fully recharge
  • 18 paid vacation days in the U.S. plus federal holidays
  • Annual learning & development budget
  • Comprehensive health, dental, and vision coverage
  • Frequent travel opportunities across the U.S., London, and Europe
  • Bi-annual company offsites, twice-weekly team lunches, and monthly socials
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Encord

Building the data backbone for the (artificial) intelligence…

Encord is the leading data platform for AI. We help top AI teams get models into production faster with human-in-the-loop workflows for labeling and RLHF, infrastructure for data-centric model testing, and powerful data curation and management.

artificial-intelligencedeveloper-toolsmachine-learningcomputer-visionai
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