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Assistant General Manager

JETSET Pilates· Tysons, VA
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Tysons, VAfull-timePosted 6mo ago

About the role

AGM at JETSET Pilates overseeing front-of-house operations, leading Studio Leads, enhancing client experience, and supporting local marketing to grow the studio community.

Responsibilities

  • Provide training, guidance, support, and feedback to Studio Leads to ensure a cohesive and high-performing team. This includes onboarding new Studio Leads and conducting training sessions with the General Manager (GM) when necessary.
  • Perform studio lead duties, including but not limited to managing Mindbody and AXLE, answering phones, responding to emails, and processing sales. They will also assist in opening and closing duties. Address client questions, concerns, and feedback promptly and professionally.
  • Facilitate new client processes, collaborating with Studio Leads to welcome and integrate newcomers into the JETSET community.
  • Collaborate with the GM to implement strategies for increasing brand awareness. Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month.
  • Periodically review Net Promoter Scores and take action on detractor feedback.
  • The AGM will assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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